FREQUENTLY ASKED QUESTIONS
Knowledge is power.
WHAT TYPES OF HEALTH INSURANCE DO YOU ACCEPT?
Inspire Physical Therapy LLC is an out-of-network provider. If you have out-of-network benefits with your health insurance that you would like to use, a Superbill is provided after each session upon request. Patients may use the Superbill as their receipt to give to their health insurance company in order to file a claim. Patients who receive insurance from Medicare are not able to file a claim because Inspire Physical Therapy LLC is not a Medicare provider.
All patients are responsible for payment in full to Inspire Physical Therapy LLC at the time of each appointment. If using out-of-network benefits, your health insurance may reimburse you, depending on your type of coverage.
Please contact us if you are unsure about your health insurance benefits and we would be happy to assist you.
Payment is accepted by: HSA/FSA accounts, cash, credit card, and check.
WHY DON'T YOU ACCEPT HEALTH INSURANCE?
Health insurance companies do not reimburse enough for the highly skilled treatment you receive at Inspire PT. In order to be the best physical therapist possible, Laura spends between $2,000-$5,000 per year going to multiple continuing education courses (cost of course + accommodations to travel to these courses). This is so that she can learn numerous techniques and information from different practitioners so that her skillset is current and diverse.
In order to attend so many continuing education courses AND provide hour-long sessions with valuable care, health insurance cannot be accepted. You are still able to make insurance claims on your own using your Superbill.
Revenue also helps with Inspire PT's mission to donate to a local non-profit organization in Richmond each month. This is shared in the blog.
WHY SHOULD I COME TO INSPIRE PT?
Traditional outpatient PT clinics are fast, busy, and attention from your provider is often divided. At Inspire PT, you have private one-on-one care by someone who is truly present. Laura continues to work diligently to attend a multitude of continuing education courses as well as maintain her personal study habits so that her knowledge about the human body is paramount.
Receiving treatment by a Certified Functional Manual Therapist (CFMT) is truly a unique experience in the Richmond area. This certification involved years of study, repeated courses, and rigorous written and practical testing to obtain.
WHAT IS YOUR NEW PATIENT PROCEDURE?
Booking your appointment is easily accomplished through your client portal. Click on the "Book Now" button at the top right of the homepage. Once your appointment is approved, you will receive an email prompting you to complete onboarding paperwork. At your session, please wear comfortable clothes that allow easy access to the area for which you are seeking treatment. Preferably this would include gym shorts and a loose shirt. Women should wear a sports bra or tank top if seeking treatment for upper body areas.
DO I NEED A DOCTOR’S REFERRAL?
The Direct Access Law in Virginia states a patient may receive physical therapy care for a given diagnosis for 60 business days without a physician’s referral. After 60 business days, a patient must obtain a physician’s referral in order to continue receiving care. Inspire Physical Therapy would be happy to assist with this process as needed.
HOW LONG ARE APPOINTMENTS AND WHAT HAPPENS DURING THEM?
The initial evaluation is an hour and a half long and follow-up appointments are an hour long. Frequency of visits is recommended by the physical therapist on your first visit however this is ultimately decided by the patient. Patients typically come once per week to get started.
In each session, you can expect to receive hands-on manual therapy techniques including soft tissue and joint mobilization, neuromuscular re-education, patient education, and a highly individualized home exercise program.